Frank Jennings, Head of Commercial at DMH Stallard, presented at Cloud Expo Europe 2012 last week on "Best practice in cloud contracts - how to stand out from the crowd" to over 60 IT managers and consultants.
In summary, Frank’s presentation clarified how providers and resellers can offer protections in their customer contracts by adopting best practice recommendations promoted by the Cloud Industry Forum. These range from transparency and accountability regarding the location of data centres, documenting their management systems and processes, and clearly stating which of the customer’s losses a cloud provider will cover. A copy of this presentation is available here.
Frank also presented "Negotiating Cloud Contracts" with the Cloud Industry Forum on both 25 and 26 January with Jim Zeches-CFO ChannelCloud UK/Ireland. A copy of this presentation is available here.
Cloud Expo Europe is now established as the leading seminar-led exhibition, focused on cloud computing and virtualisation. The longest running European event, now in its third year, Cloud Expo Europe ran at the National Hall Olympia, on 25th - 26th January 2012.
