On-line instruction forms are tailored to your requirements. You can be confident that we receive all relevant information from the outset. New instructions automatically lead to online case creation, saving time and ensuring we deal with instructions promptly.

All the data that we need to work efficiently is captured before we start working. Data is then automatically fed into our case management system. Matters start quicker with less need for basic administrative tasks.

 DMH Direct gives you access to live data reports 24 hours a day. You can check the progress of a transaction and ensure that work is being completed on time and to budget. Reports can be easily tailored to your specific management requirements.

DMH Direct can also hold a set of precedents and process maps  for each client and each type of transaction. Access to precedents create consistency between us and our clients.

 Formal instruction procedures make it easier for our clients’ managers to induct new team members. Clear systems and reporting are easily taught and easier to understand.

 DMH Direct is fully supported by online support and a dedicated IT team so you can be sure that help is there should you need it.