We WILL NOT notify you of changes to our bank account details by email. If you receive any communications suggesting that our bank account details have changed, you should contact us using the number on our website or our headed notepaper immediately to confirm the details before making payment. Please be aware that a phishing email may contain a fraudulent phone number for us so never call the number indicated in such an email. We will not take responsibility if you transfer money to a wrong account. We maintain a policy of email monitoring, including spot checks and audits, to detect unauthorised use of our email system: any email may, therefore be intercepted by us.