Our focus is you

Insurance cover is essential for many aspects of life, particularly if you are running a business. Thankfully many of us will never need to make a claim on our policies. However, if you do, disputes can arise with insurance companies and brokers over whether your claim should be accepted and early action at this stage can be key to securing a good result.

Disputes with insurance companies can affect individuals and businesses of all sizes, in every industry and sector. We will work with you and your senior management team to understand your objectives and resolve the dispute.

More and more insurers are looking to find ways to decline cover fairly for claims made by their client, and by third parties against their clients. We regularly advise businesses about their disputes with their insurance companies, so we know that every case depends on its facts and the specific terms of the relevant insurance policy. We can advise you on the strength of your position and your options for challenging the insurer’s decision to decline cover. We also advise upon the liability of insurance brokers in relation to claims arising from, for example, alleged deficiencies in the level of insurance cover obtained by the broker.

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Lucie Thomas
Romy Cross
Meghan Spagnuolo

Recent work

Alleged negligence – successfully defended a claim for £30m

We defended a claim on behalf of a major financial institution, where it was alleged that it had breached its duty of care to its customer by allowing cheques drawn on the customer’s accounts in favour of a director to be honoured in breach of mandate, resulting in the company’s administration and compulsory liquidation. The Claimant sought damages up to £30 million. We successfully applied to strike out the claim on limitation grounds and secured a costs order for a significant sum against the Claimant.

Complex and multi-jurisdictional – successfully defended a claim for US $27m

We acted for a private limited company specialising in retail products by mail order and online, sourcing goods manufactured in China, which were stored at the port before being transported to their destination. The Claimant, a multi-national logistics company, alleged the goods were defective and didn’t meet the specification, claiming compensation in the sum of US $27 million.

Asset protection – successfully protected the IP of our client so they could expand globally

Our client provides a turnkey franchise service for a range of international casual and fine dining restaurant brands. We defended our client against the misuse of their trademark and breaches of their franchise agreement overseas. The work of our specialist contentious intellectual property team enabled the client to regain control of their trademarks and continue their overseas expansion.

Contractual breaches – Successfully represented two Directors to achieve royalties owed of £15m

We represented two Directors in a claim relating to a substantial payment of royalties, as well as various breaches of contractual arrangements between our client and an association responsible for rights and the collection of fees in the entertainment industry.

Banking and Finance

Misrepresentation – successfully defended a £15m damages claim for deceit

A series of loan notes were issued to raise capital for a care sector business. The Claimant (the capital provider) claimed that the financial information provided by our client was false and misleading. After failing to restructure its debts, the fund went into administration in 2014 resulting in the loss of the entire value of its investment. The fund issued a claim against our client in 2017. Our team successfully argued that the Claimant had failed to undertake reasonable due diligence at the time when they made the investment and failed to commence the claim within the six year statutory time limit. The claim was therefore found by the High Court to be ‘statute-barred’ and was dismissed.

Damage mitigation – using mediation to reach a positive settlement in a high value property claim

We advised and acted for a leading international retailer of jewellery and accessories in defense of a substantial claim brought against them by a retail partner. The claim related to alleged unlawful termination of a retail agreement by our client. This was a complex matter where there were very important global reputation and potential negative PR issues at stake. We used mediation to reach a settlement. This avoided the dispute entering the public domain at a time of high sensitivity for the retail sector and we concluded this matter on excellent terms for our client.

Successful mediation – reduced a claim by over 78% in a complex and multi-jurisdictional case

We litigated against two firms of solicitors (which was then reduced to one), who made a US $2.5m claim for unpaid invoices arising out of a distribution agreement. There were a number of concerns relating to the conduct of the parties involved, as well as a separate argument that the claim may be statute barred, and through successful mediation, the claim was reduced in value by over 78% from the initial US $2.5m.

Dispute Resolution and Commercial Litigation Lawyers

Negotiated settlement for a high-net-worth family

We defended our client, a globally based family with international assets in property and art located in three different jurisdictions, against a claim for sums due under a loan agreement, which had fallen into default. Once proceedings were issued, the Claimant made an application for summary judgment and an agreement was reached prior to the determination of that application, providing an excellent and wholly successful outcome for our client.

Intellectual property dispute

Supporting a pet food manufacturer in a dispute relating to the ownership of intellectual property rights in a trademark, slogan and web domains.

Dispute resolution and debt recovery

We have a long-standing relationship with a leading surveying and real estate firm, providing a range of dispute resolution and debt recovery services. Our work for this client will often involve defending allegations of breach of contract and/or negligence (claims which are commonly brought as part of a defence to our client’s claims to recover its professional services fees).

News and insights

Impending passing of the Renters (Reform) Bill spells trouble for tenants and landlords

Media spotlight

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Ian Narbeth shares his insights with Property118 on the potential impact of the Renters (Reform) Bill  for tenants and landlords

Ian Narbeth

17/05/2024

How to convince your employer to let you work from home

Media spotlight

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Greg Burgess shares his advice with the Telegraph on how to get your flexible working request approved with your employer

Greg Burgess

14/05/2024